Are your products made out of real gold and diamonds?
We sell both real and PVD old plated products. All of our products are either 14k or 18k PVD. PVD plating is the highest quality plating available on the market today. Our diamonds are either lab simulated AAA cubic zirconia diamonds or authentic diamonds. Cubic zirconia is made to the exact specifications and shine of real diamonds, giving you the bling look without breaking the bank.
Our plated products are made out of highest quality materials, including a lead/nickel free Brass base and then plated in 14 or 18k gold.
What forms of payment do you accept?
We accept Paypal and every major credit and debit card including Visa, Mastercard, Discover and American Express.
How much is shipping?
We offer free standard shipping/handling on all orders within the United States. Priority shipping/handling is $8.99 per order. International shipping is a flat rate fee of $15.
How long does shipping and processing take?
The free shipping within the United States is handled via USPS and takes on average 4-8 business days after processing (2-3 business days). This is a total of 6-11 days. Priority orders are usually processed and delivered within 4-5 days. Please do not spam us with emails asking where your order is, you will receive a second email containing a tracking # when it does ship.
International shipping is handled via USPS First Class or Priority Mail International and can take anywhere from 7-21 business days.
How do I know when my order has shipped?
You will receive an email with tracking information once your order has been processed. Keep in mind processing may take 1-3 business days.
Do you accept refunds or exchanges?
We offer a 100% satisfaction guarantee, if you are not satisfied with your product, you may return it undamaged for a full refund or store credit. This is EXCLUDING all grillz on our site. Please see the grillz disclaimer and policy below.
Grillz disclaimer and policy
Due to the nature of the item, all grillz are sold as is and without any warranties of any kind and cannot be returned, exchanged, or refunded if they have been used, opened, or gone through the molding process. Grillz that have not been used or molded are eligible for a refund or exchange. Fanatics 365 is not responsible for any damage done to the grillz during the molding process. We will not be responsible for any damages resulting from the use of these grillz including but not limited to incidental, punitive, or accidental damages. Our grillz are intended for entertainment and decoration purposes only and are not intended for the replacement of natural teeth or fillings. Grillz are intended for 18+ adult use only and you should not eat, drink or sleep with the grillz on. By purchasing grillz from this site, you are agreeing to this policy.